This web site is operated by
The Last Post Funeral Directory
a registered business name of Logical Ideas Pty Ltd (ACN 057919972)
Tel: +61 412 363 699
and when you use this site the following terms and conditions apply:
1. For everyone who uses our site:
1.1 The information on this site comes from 4 sources:
a) Funeral Directors who list basic information about funerals on behalf of their clients,
b) our own researchers, who assemble it from a variety of sources that put the information presented in the public domain.
Information is also supplied by:
c) family and friends who develop basic listings into Tribute Sites with the consent of the person responsible for the funeral, and by
d) people who apply to list a funeral using our "Add a Funeral Notice" or "Add a Death Notice" functions.
In these cases (c & d), the person entering the information must certify that they do so with the consent of the person responsible for the funeral.
1.2 We will make every effort to ensure that any information we publish is current and correct and you agree that by relying on our information you will not hold The Last Post responsible for any loss suffered because of errors or omissions in the information contained on the site from time to time.
1.3 In using this site, then, you agree to indemnify The Last Post, its owners, directors, managers and other staff from any claim for loss or damage resulting from your use of or reliance on the material on this site.
1.5 Images and content on The Last Post site may not be copied, saved or used in any format other than is incidental to your permitted use of this site.
2. For people who visit or search our site:
2.1 As indicated above, the details of all the funerals we list are either submitted by the Funeral Director who is arranging the funeral, supplied by the Resonsible Person who develops a Tribute Site, entered from publicly available information by our research staff or supplied directly with the consent of the person responsible for the funeral. We use our best efforts to ensure that information we publish is accurate.
2.2 And we will, of course, correct any errors that are drawn to our attention in a timely way. Email us at email@example.com or call +61 412 363 699 and we will make the correction once we have verified its details with the Funeral Director involved, or the Responsible Person managing a Tribute Site or their delegate.
2.3 We do not retain any information that identifies you when you simply visit or search our site.
2.4 You may receive an email drawing your attention to a listing or Tribute Site at The Last Post . If so, this was forwarded by us on behalf of the Responsible Person managing a Tribute Site or their delegate. We do not retain email addresses submitted to us for this purpose. If you do not want to receive any further communication from the person whose email address is included in that email, please contact them direct.
3. For people whose family members or friends’ funerals are listed:
3.1 A person’s Executor has legal responsibility for their funeral arrangements. Usually Funeral Directors arrange funerals with one Responsible Person agreed by the Executor. We will deal only with the Responsible Person or their delegate, the Funeral Director or, in the case of dispute, with the Executor about the content of Tribute Sites.
3.2 If a Funeral Director enters funeral details, we send one email to the Responsible Person nominated to us by them or to that person’s delegate when the funeral is listed. This email will explain the process, the costs and the terms and conditions for designing, publishing and maintaining a Tribute Site to be associated with a listing made on The Last Post .
3.3 We will not use any email address given to us when a listing is made for any other purpose and we will make no further contact unless the Responsible Person or their delegate decides to purchase a Tribute Site or first contacts us.
4. For people who list new funerals, add Death Notices or develop a Tribute Site for someone whose funeral we have listed:
4.1 If you decide to list a new funeral, add a death notice or design and/or publish a Tribute Site associated with a funeral notice, the Responsible Person or their delegate must agree to the terms and conditions set out in the email sent to them giving instructions on how to list a funeral or associate a Tribute Site with a funeral listing that appears on The Last Post .
4.3 There are no charges for a basic funeral listing. However, there are charges for associating a Tribute Site with a listing. All charges are clearly stated during the design process and in a final transaction summary, to which you must agree by clicking on "Authorise Payment" before your Tribute Site is published.
4.5 If you choose to make certain additions to your Tribute Site after it is first published, further charges may be levied and they will again be displayed clearly to you before you are asked to "Authorise Payment". The Last Post does not make recurring charges.
4.6 When you accept to pay these final charges by clicking on “Authorise Payment”, you agree to make payment via a debit to the nominated VISA or MasterCard credit or debit card. This is the only form of payment accepted. A person under the age of 18 may not make a payment using this site.
4.7 The Australian goods and services tax (GST) collected by The Last Post is included in the amount charged. Your tax invoice/receipt will be displayed after a successful transaction and will also be sent to the email address provided for the Responsible Person or their delegate. This email address is the same as that used as your user name for your family login.
4.8 All The Last Post charges are denoted in Australian Dollars (AUD). Depending upon your credit or debit card’s currency and the country in which your card was issued, your card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with your credit or debit card provider.
4.9 Any claim for a refund must be made in writing by post or email. We will only make refunds directly to the credit card used to make the original payment.
4.10 You will be charged a fee of AUD $10 for this refund service to cover our credit card gateway and banking fees. This amount will be deducted from the amount of the refund.
5. For people who submit a contribution for a Tribute Site:
5.1 Some Tribute Sites will include a facility for friends, family and associates to add comments, condolences and personal tributes. When you submit a contribution in this way, a copy of its content is first sent to the Responsible Person or their delegate for approval before it is published on a Tribute Site.
5.2 We ask for your email address when you submit a contribution solely to notify you when and if your submission is approved and published. Your email address is not given to the Responsible Person or their delegate and is not retained by us after approval or rejection of the contribution. Nor do we retain the content of contributions that are rejected.
5.3 Approval or rejection of any contribution you submit is at the sole discretion of the Responsible Person who manages the content of a Tribute Site and pays for its publication and maintenance or their delegate. Our agreement with that person is that they take full responsibility for all content of their Tribute Site. We will not act as intermediaries or arbiters about any decisions they make.
6. People who pay or ask us to send them notifications:
6.1 The Last Post website includes various facilities for you to ask us to send you notices of funerals we list. These notices include emails that will be sent to you when certain names you specify are added or emails with lists of funerals published during certain intervals.
6.2 You agree that the information provided to you about funerals listed on The Last Post website will only be for fair personal use. Specifically, you agree not to use it for any commercial purposes.
6.3 Apart from special offers, there are charges for these notification services that are clearly stated during the application process and in a final transaction summary to which you must agree by clicking on "Authorise Payment" before your notices begin to be sent.
6.4 The Last Post does not make recurring charges: no further charges will be levied unless you re-subscribe to a notification service. An email will be sent to you at the end of your subscription period asking if you would like to re-subscribe.
6.5 When you accept to pay charges by clicking on “Authorise Payment”, you agree to make payment via a debit to the nominated VISA or MasterCard credit or debit card. This is the only form of payment accepted. A person under the age of 18 may not make a payment using this site.
6.6 The Australian goods and services tax (GST) collected by The Last Post is included in the amount charged. Your tax invoice/receipt will be displayed after a successful transaction and will also be sent to the email address you have provided for receipt of notices.
6.7 All Last Post charges are denoted in Australian Dollars (AUD). Depending upon your credit or debit card’s currency and the country in which your card was issued, your card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with your credit or debit card provider
6.8 Any claim for a refund must be made in writing by post or email. We will only make refunds directly to the credit card used to make the original payment.
6.9 You will be charged a fee of AUD $10 for this refund service to cover our credit card gateway and banking fees. This amount will be deducted from the amount of the refund.
7. Funeral Directors:
7.1 Funeral Directors require a user name and password to make basic funeral listings for their clients. They agree not to make these available to anyone other than themselves or their authorised representatives and to notify us in the event that these become known to others.
7.2 Applications for a Funeral Director user name and password should be made by email to firstname.lastname@example.org.
7.3 Funeral Directors have the ability to change the content of any basic funeral listing they have submitted to us for publication.
7.4 In return for the efforts of Funeral Directors in submitting this information for their clients, The Last Post agrees to provide a link from any listing they make to their website or to other information about their business they have provided to us for that purpose.
These terms and conditions are governed by the laws of the State of Victoria, Australia.
Any correspondence should be sent to the Manager, The Last Post, 307/21 Moreland St, Footscray VIC 3011 Australia or by email to email@example.com.